Last Updated: August-2023
Thank you for shopping with Socialcreatr. We want to make sure you have a satisfying shopping experience. Please review our refund policy below.
Refund Eligibility
- Digital Products: Due to the nature of digital products, we generally do not offer refunds for downloadable items such as e-books, software, templates, and other digital goods once the purchase has been made and the product is delivered.
- Physical Products: Refund eligibility for physical products depends on the specific circumstances. If you receive a damaged or defective product, please contact us within [number of days] days of receiving the product for assistance.
Requesting a Refund
For physical products, to request a refund for a damaged or defective item:
- Contact our customer support at [email] or [phone] within [number of days] days of receiving the product.
- Provide your order number and details about the issue.
- Our customer support team will guide you through the return process, which may include returning the item for inspection.
Exchanges
If you receive a damaged or defective physical product, we may offer an exchange for the same item. Exchanges are subject to product availability.
No Refunds for Digital Products
As mentioned earlier, due to the nature of digital products, we generally do not offer refunds for downloadable items once the purchase has been made and the product is delivered. We encourage you to carefully review product descriptions and consider your purchase before completing it.
Contact Us
If you have any questions about our refund policy, please contact us at socialcreatr.in@gmail.com or +916262566561. We’re here to assist you.
Changes to This Policy
We may update our Refund Policy from time to time. The date at the top will indicate when it was last revised. We encourage you to review this policy periodically.
Thank you for understanding our refund policy.
Socialcreatr